About the Agency

The mission of the Swedish Agency for Health and Care Services Analysis is to strengthen the position of patients and users through analysing health care and social care services from the perspective of patients and citizens.

The Agency was formed in 2011 and has about 35 employees. 

Among other things, the Agency is tasked with strengthening the development towards more patient- and person-centered health and social care services, by assessing the possibilities for patients and their families to be involved and participate in the care process. Society’s resources must be used in the best way possible to ensure that both patients’ health and the patient-experienced quality are as good as they can be.

The Agency's work is always done from an independent position. We conduct our analyses from the perspective of patients and citizens. 

We conduct reviews within areas where there is a potential and an opportunity to improve the health of the public, as well as improving public confidence and experience of quality in health and social care services. The results from analyses and reviews are presented in reports.

The reports need to provide valuable insights to the health, dental and social care services. For example, they can address a reform that has been implemented and that now needs to be evaluated. An investigation of a particular issue might also be motivated by a tip from  the public or from experts. A third category deals with international experiences, benchmarks and best practices, which could serve as inspiration and be of value to the Swedish health care or social care services.

The reports often result in a number of recommendations from the Agency to the Swedish government, offering proposals for improvements.

The Swedish government is the formal recipient of the Agency’s reports. However, the goal is to write and publish reports so that patients, citizens, and other stakeholders have the opportunity to study the results.

A new analysis plan every year

The areas we will analyse are determined every year in a special analysis plan submitted to the government.

The analysis plan is determined by the Agency’s board of directors. The board has overall responsibility for the Agency’s operations and issue decisions on all reports.

Areas of review

Since the Agency was established, we have shed light on issues such as to what degree Swedish health care is patient-centered. We have also analysed whether patients and citizens have access to the information they need in order to be fully equipped to be involved in their own health care and be able to make their own choices. A third area of review deals with what consequences the reform of patients’ ability to choose providers has had for different patient and consumer groups.

Comments about the Swedish Agency for Health and Care Services Analysis

“The ultimate mark is that the patients themselves think they have power and influence, and great confidence in the health care delivery. This is the final objective we want to achieve. It must also be connected to how health and quality of life develop.” Anders Anell, member of the Board of Directors

“You really cannot imagine what it is like to be a patient; it’s a personal experience. But we can approach it when we formulate our analysis tasks. Our core assignment is to look at the outcome of political reforms and the governance of health care in practice, and through that knowledge to restore and try to improve.” Caroline Andersson, analyst at the Swedish Agency for Health and Care Services Analysis

“It’s a little like a think tank at the national level. We have the time and the mandate and the right competency to analyse the important issues, and can influence the policy decisions being made. We’ll be a positive force for patients.” Joakim Ramsberg, Head of Science.